Client Success Manager

Dallas, Texas

Work Arrangement: Hybrid
2021-12-12

Client Success Manager:
This is an employee-centric, culture-first financial services company that’s looking for someone who can spearhead client relations. Every day here is an opportunity to build onto a rapidly growing platform and make a lasting mark in the business. Interested? Your strong background in customer success combined with your relationship building skills will help you to excel in this close-knit environment. Apply now to join the team.

What you’ll do:

  • Lead Client Success Operation for the US region
  • Take ownership of assigned clients and serves as central client contact, responsible for solution delivery (internal and external), while coordinating internal resources
  • Establish success plans for customers that outline their critical success factors, metrics for success, and potential issues and provides recommendations
  • Manage the renewal process, develop long-term relationships with customers and operate as a client advocate

Who you are:

  • 5+ years of B2B Customer Success and Customer Service experience
  • Proficient in communicating with C-Level executives
  • Able to multi-task within a fast-paced, high-growth environment
  • Willingness to own a function and work autonomously

 

Why work here?

  • Flexibility – Company is currently working a hybrid schedule – hours are not excessive
  • Benefits:  4 weeks of PTO, competitive base salary and bonus  
  • High-growth – This company is rapidly expanding and is looking for people who can grow with them
  • Small team environment – Encourages interdivisional collaboration. You’ll always have your voice heard and can wear many hats

What to do now:
Please send your resume to Nick Mathews at nmathews@provenrecruiting.com – we'd love to hear from you!

We actively support and promote people of various backgrounds, from race, religion and gender to geographical area, university, lifestyle and personality type. Proven Recruiting is minority-owned, majority women, and is a strong advocate for diversity and inclusion in the broader community. Do not hesitate to apply now!

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