Desktop Services Specialist I

New York, New York

Work Arrangement: In Office

Desktop Services Specialist – NYC – $26/HR – $31/HR DOE
Top-performing global organization has immediate need for Desktop Services Specialist looking to join a team supporting a corporate environment with 2K+ users utilizing Windows and Mac OS with individual focus supporting New York based branches. If you enjoy a fast-paced environment with the opportunity to work independently in an established company, apply today!
Who you are:

  • Preferably, you have a bachelor's degree in Information Technology
  • 5+ years of customer support experience including 2+ years of recent desktop support experience supporting operating systems and applications; Office 365, Windows, iOS & Mac OS required
  • Experience working and troubleshooting wireless networks and local area networks
  • Top-notch customer service and communication skills along with attention to detail and sense of urgency

What you’ll do:

  • Deliver, set up, and replace equipment as well as troubleshoot desktops, laptops, printers, and peripheral devices
  • Support operating systems and applications; own, resolve, and escalate application issues
  • Create, track, follow up, and resolve work orders using LANDesk
  • Utilize knowledge and familiarity with computer security, malware, and threat awareness to support end user devices

Why work here:

  • Join a large team of technicians and engineers supporting hybrid Cloud environment with Windows, Mac OS, and iOS devices focused on supporting New York branches
  • Opportunity to learn and grow in a fast-paced environment with various responsibilities
  • Multi-cultural environment with customer focused company
  • Thriving and established global organization with stability and long-term career growth

Please email your resume to if you’d like to continue in your career while balancing work and life within an energetic and team-centric team.
What does this position pay?
Compensation is determined by several factors which may include skillset, experience level, and geographic location.

The expected range for this role is $26.00 to $31.00 per hour. Please note this range is an estimate and actual pay may vary based on qualifications and experience.

Note: We actively support and promote people of various backgrounds, from race, religion and gender to geographical area, university, lifestyle and personality type. Proven Recruiting is minority-owned, majority women, and is a strong advocate for diversity and inclusion in the broader community. Apply today!

Proven Recruiting