IT Support Analyst III – ERP (Cypress)

Cypress, California

Work Arrangement: In Office
2022-10-04

Senior IT Support Analyst – ERP – Cypress, CA

 

Do you have a strong desire to deliver excellent customer service and application support? Are you looking to join a well-established company impacting one of North America's largest industries? We are seeking a Senior IT Support Analyst – ERP to analyze business problems and quickly work towards finding practical solutions – apply today to learn more!

 

Who you are:

  • 5+ years supporting Dell and Lenovo laptops, HP and Datamax printers, and handheld scanners required
  • Bachelor's degree or equivalent work experience in a related field required
  • 5+ years of experience supporting Citrix, Active Directory, DNS, DHCP, TCP/IP, VPN, Exchange, Excel Macros and formulas, and SQL or MS Database preferred
  • 3+ years of experience supporting ERP applications preferred

 

What you'll do:

  • Support desktops and ERP system back-end with configuring, troubleshooting, and maintaining applications
  • Ensure all reported problems are recorded into ServiceNow and are compliant with SLAs
  • Deliver practical solutions to a wide range of applications, technology problems, and issues
  • Develop strategies to improve customer service and organizational processes

 

Why work here:

  • Work in a collaborative environment where a passion for skilled communication is present
  • Join a company culture full of empowerment, teamwork, and internal promotions
  • Work for an organization that encourages leadership, communication, and relationship-building

 

This company is looking for an experienced Senior IT Support Analyst – ERP eager to hit the ground running and deliver a lasting impact. Please email your resume to edleon@provenrecruiting.com if you want to move forward in your career with a dynamic and established company.

Note: We actively support and promote people of various backgrounds, from race, religion, and gender to geographical area, university, lifestyle, and personality type. Proven Recruiting is minority-owned, majority women, and is a strong advocate for diversity and inclusion in the broader community. Apply today!

 

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