Support Specialist – Level 2

Lake Forest, California

Work Arrangement: Hybrid

Tier 2 Support Engineer – Mostly Onsite in Lake Forest, CA – $70k-80k Base DOE
Managed Service Provider experience required! A stable and growing MSP in Orange County is looking for a Tier 2 Support Engineer to provide remote and onsite support for clients.
Who You Are:

  • At least 3+ years of IT support experience at a Managed Service Provider
  • Tier 2 troubleshooting with O365, AD, Azure AD, LAN/WAN, routers, switches, and firewalls
  • Scripting experience with PowerShell, Python, or Jinja
  • Live in Orange County, CA and willing/able to work onsite in Lake Forest 4 days/week

What You'll Do:

  • Troubleshoot MS technologies including AD, Azure AD, and O365
  • Troubleshoot LAN/WAN technologies, routers, switches, and firewalls
  • Mentor Tier 1 Technicians and assist with escalations

Why Work Here:

  • Get certified – this company pays for your exams!
  • Opportunity to grow from within the company
  • Fast-paced environment and exposure to new technologies

What does this position pay?
Compensation is determined by several factors which may include skillset, experience level, and geographic location. The expected range for this role is $70,000 to $80,000 per year. Please note this range is an estimate, and actual pay may vary based on qualifications and experience.
We actively support and promote people of various backgrounds, from race, religion and gender to geographical area, university, lifestyle and personality type. Proven Recruiting is minority-owned, majority women, and is a strong advocate for diversity and inclusion in the broader community. Do not hesitate to apply now!

Proven Recruiting