Technical Support Rep

San Diego, California

2020-06-17

Technical Support Representative- San Diego

Do you like helping people? Are you interested in technology?  We are working with a small software company in the Sorrento Valley area that is looking for a Technical Support Representative. If you are a go-getter tech support rep that enjoys collaborating with a growing team, apply below. 

Who you are: 

  • 1+ years' of relevant work experience in a technical support position;
  • Comfortable working in a fast-paced and high-volume call environment
  • Strong experience maintaining a professional demeanor during all customer calls 
  • Eager and passionate about customer service and technology 
  • Enjoys working in an environment that is constantly busy

What you'll do: 

  • Providing Tier 1 support for customers via phone and email
  • Comfortable researching, documenting, and addressing technical tickets in a fast-pace environment 
  • Assist in planning yearly conferences and training for all customers 
  • Note: this position will be required to sit in-office

If this sounds like you, please send your resume and cover letter to cderose@provenrecruiting.com
Direct applicants only. 

 

We actively support and promote people of various backgrounds, from race, religion and gender to geographical area, university, lifestyle and personality type. Proven Recruiting is minority-owned, majority women, and is a strong advocate for diversity and inclusion in the broader community. Do not hesitate to apply now!

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