Technical Support Representative

San Diego, California

Work Arrangement: Hybrid

Technical Support Representative – San Diego, Contract-to-hire

Do you like helping people? Are you interested in technology?  We are working with a small software company in the Sorrento Valley area that is looking for a Technical Support Representative. If you are a go-getter tech support rep that enjoys collaborating with a team, apply below. 

Who you are: 

  • 1-2 years of relevant work experience in a software/technical support position
  • Experience working with ticketing system
  • Comfortable working in a fast-paced and high-volume call environment
  • Strong experience maintaining a professional demeanor during all customer calls 
  • Eager and passionate about customer service and technology 
  • Enjoys working in an environment that is constantly busy

What you'll do: 

  • Providing Tier 1 support for customers via phone, online and email
  • Comfortable researching, documenting, and addressing technical tickets in a fast-pace environment 
  • Assist in planning yearly conferences and trainings for all customers 

If this sounds like you, please send your resume to


We actively support and promote people of various backgrounds, from race, religion and gender to geographical area, university, lifestyle and personality type. Proven Recruiting is minority-owned, majority women, and is a strong advocate for diversity and inclusion in the broader community. Do not hesitate to apply now!


Proven Recruiting