Technical Support Representative
San Diego, California
Technical Support Representative – San Diego, Contract-to-hire
Do you like helping people? Are you interested in technology? We are working with a small software company in the Sorrento Valley area that is looking for a Technical Support Representative. If you are a go-getter tech support rep that enjoys collaborating with a team, apply below.
Who you are:
- 1-2 years of relevant work experience in a software/technical support position
- Experience working with ticketing system
- Comfortable working in a fast-paced and high-volume call environment
- Strong experience maintaining a professional demeanor during all customer calls
- Eager and passionate about customer service and technology
- Enjoys working in an environment that is constantly busy
What you'll do:
- Providing Tier 1 support for customers via phone, online and email
- Comfortable researching, documenting, and addressing technical tickets in a fast-pace environment
- Assist in planning yearly conferences and trainings for all customers
If this sounds like you, please send your resume to email@example.com.
We actively support and promote people of various backgrounds, from race, religion and gender to geographical area, university, lifestyle and personality type. Proven Recruiting is minority-owned, majority women, and is a strong advocate for diversity and inclusion in the broader community. Do not hesitate to apply now!