Tier 1 Service Desk Technician

Waltham , Massachusetts

Work Arrangement: Hybrid
2025-07-11

Service Desk Technician I

Who you are:

  • Experienced in IT Support:
  • You bring 3–5 years of hands-on experience providing technical support to both local and remote users across a wide range of systems and hardware platforms.
  • Versatile Troubleshooter & Generalist
  • Skilled in Windows and macOS environments, server support, network troubleshooting, and printer maintenance—including Zebra and Dymo thermal printers.

What you'll do:

  • IT Support, completeing 15 tickets/day

What does this position pay?
Compensation is determined by several factors which may include skillset, experience level, and geographic location.

The expected range for this role is $20.00 to $25.00 per hour. Please note this range is an estimate and actual pay may vary based on qualifications and experience.

Location: Waltham, MA in office 3x week 

This position is not eligible C2C

What next? send your resume directly to kwatts@provenrecruiting.com

Diversity Note:

We actively support and promote people of various background from race, religion, gender to geographical area, university, lifestyle, and personality type. Proven recruiting is minority-owned, majority women and is a strong advocate for diversity and inclusion in the community.

Apply Today!

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